manger must be a headless chicken..
Went in for chicken dinner and they had no "white meat" chicken. The substitute was barely coated. Imagine eating fried chicken that still looks as if not cooked. It was that pale. And bland.
The second time, they said the truck delivering the chicken had broken down. "Sorry", they said and gave us chicken strips. Where is the flavor KFC used to have? This was liked eating cardboard.
Its was SO bland. Are they skimming the coating?
Does a competeant manger run this place, or headless chicken?
The coleslaw is still good.
Hope other KFC's are not this bad!    [04 Jul 2005 16:43:01]

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     ­Anonymous   

out of control
went to pick up my order beginning of july, had to wait an extra 30 minutes after being told it would be ready in 40 minutes on the phone. I finally asked the cashier what is going on, she told me "the manager took the night off" it was a mess in there three what looked like high school students trying to run the place, who didn't know what was going on, plus the drive-thru was out of order according to one customer.    [01 Aug 2006 20:55:44]

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Recommended Dishes: nothing

     ­Randy Kerr   

Westbank KFC sucks...they make you wait in line forever (over 25 minutes), then their debit/credit machines go down and you're just $3.00 short in cash (on a $30.00 purchase). After waiting over 25 minutes in their lineup, their debit/credit machines go down, yet they won't let me write a cheque, an IOU or whatever for the difference.
In the past they've served me uncooked french fries. They've not given me a bottle of Pepsi that I'd paid for (that I never went back for because I didn't have the time.) I've waited inordinate amounts of time inside with their drive-thru closed for whatever reason, to find my order not correct.

I've lived here 10 years and have eaten there about once a month. I have a large family, so this amounts to quite a bit of revenue for them over time.

I've been disappointed and forgiving before, (because I like the chicken) but this took the cake!

Their customer service is HORRIFIC! This KFC gives the whole chain a horrible name. It's in need of some serious help from KFC headquarters!    [18 Nov 2006 21:14:23]

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     ­Anonymous