Not a customer friendly place
When we got back to Skagway we decided to all go out to eat and picked a place named Northern Lights Pizzeria. They had entrees and sandwiches. I don't write about all the restaurants we eat in, but I try to write up some of them, and will always write up those that require a warning.

Because all of us have been burned by restaurants that either don't take credit cards or won't split checks, so we have learned to ask those questions on the way in. We were told by our server that Northern Lights Pizzeria did accept credit cards and did separate checks. She pointed to a sign that said a 15% gratuity would be added for parties of six or more. We didn't have a problem with that. When we got our bills the gratuity that was added on was more like 17%. I asked our server if she had made a mistake and she curtly said that they added on an extra 2% for separate checks and walked off. We were all kind of astonished at the brazenness of that act and I muttered that I really didn't like that. Our server was walking by and heard that comment and turned around to say "well, I hate doing separate checks". Even if she heard the comment, she had absolutely no business replying to it. There was some talk about talking to her about it or talking to a manager, but we just dropped it. So she got her extra 2% and we would never go back there.

I post it here as a warning to anyone who read this and finds themselves in Skagway. There were other pizza places in town.    [30 Aug 2006 03:06:50]

Food:    Service:    Ambiance: -   Overall: 

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