Great Pizza
Great Pizza, good Salads
   [13 Jun 2005 10:36:16]

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Recommended Dishes: pizza

     ­Anonymous   

Great Food for East Coasters
Very Good Food Served here...and the bread!!! Yes the bread is wonderful....    [06 Aug 2005 00:42:41]

Food: -   Service:    Ambiance:    Overall: 
Recommended Dishes: eggplant rollatini

     ­Pat   

Owner curses out customer because food is cold
Wanting to have the finest pizza in Sedona, as other reviewers described Apizza Heaven's fare, we made reservations and headed down from our hotel on Airport Mesa for a fine Italian dinner. We were seated immediately--about the only thing that went right tonight. I wanted a small pizza for an appetizer, and was going to follow it up with an entree. The waitress came back and told me that they don't do pizza's as an appetizer. The pizza would take 30 minutes. A family was then seated next to us. I asked how long for Chicken Parm. She told me twenty minutes. The family was served bread and their salads. Ten minutes later, I grabbed a waiter and asked for our bread. Twenty minutes after the family was seated, they had their pizza. Forty minutes after we were seated, I asked for the manager, as our food hadn't come out yet. I pointed out that I could have had my pizza, which the waitress talked me out of. The manager was trying to make it right--I told her that all I wanted was my food. My food was served 5 minutes before my wife's, and it came out with a very hot dish, but cold chicken. I complained that the chicken was cold, and the manager called the owner over to us. He started yelling at me that he doesn't do pizza appetizers. He wouldn't listen to my complaint, and cursed me out with the F word. We walked out. We are here as part of a large group that often comes to Sedona for many different seminars. I warn others from this group to stay away from Apizza Heaven.    [11 Oct 2008 00:54:23]

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     ­olivtree   

My worst experience EVER.
My worst experience EVER. 1. Any question we asked about the food & how long it would take them to prepare was answered by waitress / owner with sarcasm. 2. She was the only one waiting on 6 other parties dining there at the same time that we were there, so we almost got no service. 3. We had two large pizza, four soft drinks, and a glass off water. When we got the bill the total was $95 dollars and some change!!!!! We knew that each Pizza was priced at $29.00 ea. for total of $58.00. We were charged $11.00 for 4 sodas ($2.75ea.) which the price was not listed any where. Total for food and beverages = $69.00. To our surprise there was a $15.00 tip added to our bill, which when I asked her why the tip was already added to our bill, she (the owner/ waitress) said that it is an "automatic charge of 20% tip for party of five or more". We told her that in their menu it says "18% for party of 6 or more", and we were only five and also $15.00 is 22% of our order. To make the long story short after a long argument and proper adjustment when the bill was paid she said " YOU ARE GOING TO PAY FOR THIS." "Now You Know The Rest Of The Story." GOOD DAY.    [26 May 2009 03:19:22]

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     ­Anonymous