POOR SERVICE AT COWBOY BURGER
We have been going to cowboy burger since it opened --today was the worst -- the food was late, very late, and cold, as well as not fixing what we ordered -- I ordered French toast on whole wheat (my health requires me to have whole wheat) but it came on white bread -- also the waitress dropped my husband's boast off the dish onto my food -----    [23 May 2004 16:00:07]

Food:    Service: -   Ambiance:    Overall: 
Recommended Dishes: I WOULD RECOMMEND SENDING US A COUPON FOR A FREE BREAKFAST -- TO TRY AND WIN OUR BUSINESS BACK --

     ­DOT BIGHAM, ONTARIO, CALIFORNIA   DAMMA at ADELPHIA dot NET

Large portions of tasty food
My husband and I enjoy Cowboy Burger but usually steer clear of it at lunch time - boy, does that place get BUSY!! The menu offers something for everyone and the food is consistently good.    [16 May 2005 21:06:49]

Food:    Service:    Ambiance:    Overall: 
Recommended Dishes: Burgers, salads, sandwiches

     ­M&N   

Unhappy customer
I was very upset today when I called an assistant manager at the Cowboy to complain about my lunch I received today.

First of all, I ordered a bean and cheese burrito and a small salad. I paid over $6.00, almost $7.00. When I received my order, I received two containers 1)A bean and cheese burrito, rice, beans and chips. 2) A large size salad.

I did not want all of that food. The assistant mgr, I think her name was Henrietta told me that all of their burritos some with rice, beans and chips. She also said that next time, I need to say I want a dinner salad and then they will make it small.

What part of a Bean and Cheese burrito and a small salad did they NOT UNDERSTAND!

Then I get back to the office and take a bite out of the burrito and I do not like it! The beans were all dried up like paste. I could not even eat it . It's ashame that I spent good money for lunch and did not get what I wanted.

The manager was unprofessional, she did not even care. Telling me how I need to order next time, and telling me that I can not order a bean and cheese burrito by itself, with no rice and beans. She did not do or say anything to make things better.

I will not eat there again. They don't seem to care if you walk away with something you don't want.

Unhappy customer :(    [21 Aug 2006 19:06:56]

Food:    Service:    Ambiance:    Overall: 
Recommended Dishes: not the bean and cheese burrito

     ­Unhappy customer :(   luckyvarela at yahoo dot com