Horrid Customer Service
The absolute worst customer service I have ever experienced. After waiting well over an hour to be seated, noticed several groups that were seated almost immediately upon entry. Upon questioning the so-called hostess, was told that some were relatives, others did not have a coupon (we were completely unaware of any sort of coupon). We then informed the so-called hostess (who turned out to be the owner/ bitter old hag) that we did not have a coupon - never heard of any coupon - why didn't she ask for a coupon when we came in. Instead of any sort of apology, was told that "if we did not like that we could leave - she could run her restaurant any way she pleased". We took her advice.    [18 Jan 2004 23:57:00]

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     ­Anonymous   

Wonderful
I love this restaurant and its food. Every time I have been it has been EXCELLENT.    [12 Mar 2006 17:13:34]

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Recommended Dishes: T-Bone Steak

     ­Anonymous   

Response
In response to the one review - I have dined at The Northwoods Inn many times since 1999 and have NEVER experienced anything like what he describes happening. I have seen this exact review on other sites so I think he has an axe to grind with someone at the restaurant. He simply did a cut-and-paste with this slagging review everywhere he could.

My experiences at The Northwoods Inn lead me to cry B***S*** on his obvious lies.

The food and service have been outstanding every time I've been there. Everyone I've ever taken there raves about how good the food is. It is the one treasure of Denver that I show to every one that comes to visit me. Six years after the fact, I get asked if I've been there recently. These questions coming from those not lucky enough to live near enough to visit regularly.    [11 May 2006 18:24:01]

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Recommended Dishes: T-Bone Steak (on T-Bone Tuesday!!)

     ­Dave   

Simply Superb Food and Service
The Northwoods Inn has consistently good food, consistently great service, and a wonderful relaxed atmosphere. I have been going to the restaurant in two locations for nearly 30 years.

It's one of the best places for a superb dining experience of which I am aware.    [11 Jan 2007 18:07:33]

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Recommended Dishes: Porterhouse Steak, Cottage Cheese

     ­msinabottle, Centennial   

Hey Dave, Guess What Happened Again!!!
My family has been eating at Northwood's Inn for many years. Tonight, we went to celebrate a new job! We have never had any problems until tonight. My steak was simply overcooked, no big deal. Even before it came to the table, I was saying to our family how nice it is to go to a restaurant where you know you will always leave happy! HOWEVER, as I said, my steak was overcooked. I asked for a new one. The waiter was more than happy to help me out. When he returned with the new steak it was blood rare. Surprised, as this has never happened to us there before. I asked for a box. We also asked to talk to the manager. A lady came to our table. I began to explain what had happened. She yelled, "So, did you get another one?!" I told her yes, and explained that it was blood rare. She yelled to the waiter to just take it off the bill and left our table. We asked our waiter to give us the name of another manager. We were going to call later and explain how rude this manager was. He let us know that she was the owner. There was no one else to talk to. On the way out my husband approached her and told her that she didn't have to take it off the bill. That we would have been more than happy to pay for the meal since I did eat everything else. Everything else was wonderful. She yelled, "you just wanted a free meal, you got what you wanted and you still are not happy?!" He tried to explain that he is a food/beverage manager and just wanted to let her know that something was up with the kitchen tonight. We weren't even upset. She told him that the waiter should have told us to cook the rare steak longer on the hot plate. When my husband told her that he didn't tell us that she said, and I quote, "well he will be canned!" This upset my husband, as our waiter was great, he said that she didn't need to do that and she replied, " I have been in business for 40+ years...don't tell me how to run my business!" At this point I am in tears. Northwood's Inn has been my favorite restaurant for years. We even purchase the seasoning at King Soopers to attempt to make our home cooked steaks taste as good. I am shocked, disappointed, and saddened by our experience. What should have been a happy occasion has been turned into a nightmare. I am sad that I will not be able to return to this restaurant again. I am planning on writing her a letter tonight explaining that we were clearly mis understood. I will include a check paying for our meal with a tip for our waiter. We went to celebrate and have a good time...not to get a "free meal."    [16 Jun 2007 22:57:42]

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     ­Scott   irishthoms at comcast dot net

Bad Food
Four of us eat at the North Woods Inn restaurant on Sunday. I choose the shrimp from their limited menu, what a mistake. The shrimp was like chewing rubber, which was higher priced then on the internet, I can only assume that is because they up the price because of the coupons. I couldn't believe they can charge $5.00 apiece for that awful shrimp. I complained and was asked if I wanted something else, I chose the Paul Bunyan Chopped Beef Steak, which was a bad hamburger that was overly salty, and must have had MSG, since I got sick from it. My friend that was with us had to returned her baked potato which was black inside. While going home the four of us discussed what overly priced awful meals we had and would never go back.

On our way out we were talking to other people who were also unsatisfied with their meals. The problem is that most people don't complain, but just never go back.    [01 Aug 2007 13:29:42]

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Recommended Dishes: Done

     ­Anonymous