Worst Restaurant Experience Ever!
I would like to let you know what a horrible experience my Husband and I had at The Old West Steakhouse restaurant on Saturday the 11th.

We made reservations for 7:30, and when we arrived, we were told that they had changed our reservation to 8pm because someone with the same first name had called and made 8pm reservations (Chris is a very popular name, why would anyone make that assumption?). Instead of apologizing for the mix up and finding us a table, we were put in a corner of the bar at a tiny table next to a large table of drunk people, despite the fact that there were several empty tables available in the dining room. The bar got increasingly crowded, and my husband and I couldn’t even hear each other. Not to mention, every time someone came in the door, we got a freezing draft.

The waitress took nearly 15 minutes even to acknowledge us, then another 15 min to take our order. We decided to ask if we could be moved to a better table, and were informed that they were too full, and “we should have said we didn’t want to sit in the bar”. The hostess copped an attitude with us. When the manager was called over, he told her to bring us our check, and we could leave. Needless to say, this was the worst restaurant experience I have ever had.

Our family owns an upscale condo in the area, and we visit often. Until now, we have recommended the restaurant to our renters, but needless to say, we will no longer be doing so.











   [13 Feb 2006 21:20:25]

Food:    Service:    Ambiance:    Overall: 

     ­Melissa