Worst Customer Service
I'm Asian and usually like to stick to authentic Asian restaurants but authentic cuisine does not mean rude customer service.

We ran out of rice at home so stopped in Red Moon to purchase a bowl. First they didnt want to sell just a bowl of rice then they said ok. They charged $2.15 for 1 bowl of rice!

I decided I was in a bind and said ok. I tried to use my credit card since I didn't have cash on hand. They laughed and said I couldn't use my card.

I looked around for a sign that stated a minumum purchase amount for credit cards and didnt see any. They said they would be charged fees around $0.30. I offered to pay the extra 30 cents to cover the fee and still they declined.

Then I tried to pay with a check. They laughed again. Again I looked for a no check sign - none. The lady said if it was a bad check it would cost them $0.60.

I left and tried a corporate Americanized Asian restaurant and was treated much differently. One box of white rice actually cost only $0.50 and they didn't have any problem with me using a credit card.

Usually I like to support small Asian restaurants since they have to compete with larger corporate restaurants but Red Moon is not one of them.    [15 Sep 2006 21:52:54]

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