Skip Burger King of Rio Rancho if You Can
Service - unfriendly
Food - Hair in it
Order - never right
Treatment - tossing of spoons and cups to customers    [07 Aug 2004 16:54:19]

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Recommended Dishes: none

     ­Petra Smith   

Not The Burger King I Would Go To Again
The food is almost always wrong-drive thru or eat in. Takes the staffing a long time to correct any mistakes on order. Speaker for drive thru isn't working half the time and hard to hear the Cashier when it does work. The fries are always old and crispy. The grease for the fries makes them taste like grease. The staff seems more interested in getting the customers in and out rather than help and serve. The sodas are usually flat (need to check the CO-2 or the expiration on the syrup bags prior to hooking them up to the machine). Their deserts are not fresh. The playground is way to hot (to the touch) for kids to get on in the summer. The bathrooms are usually not clean, lacking soap, paper towels, and toilet paper. Condiments are not filled during lunch and dinner rushes. Drive thru doesn't put napkins, condiments, or straws in bag.    [26 Oct 2004 19:09:05]

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Recommended Dishes: Jalapeno Poppers (dont have any more)

     ­Kim, Rio Rancho   

Never a line, always a wait
I don't know who the franchise owner is, but they need to start personally managing this burger king. We live a mile a way and used to like BK, now we drive a lot farther to eat at a different chain. Long waits, incompetent help, dirty, bad food, order usually wrong.    [04 May 2006 10:05:26]

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Recommended Dishes: none

     ­Sara   

BULLET HOLES IN WINDOWS
Is this a safe place for my children? With 4 bullet holes in the windows, I don't think so! Surely a family oriented business would take care of such a happening at once. Until the holes are removed, and probably not even then, we won't return. My family will go where there is no violence shown.    [23 Jun 2006 19:01:41]

Food: -   Service:    Ambiance:    Overall: 

     ­bponnie   bonnie dot allison at att dot net

RUDE EMPLOYEES
Employees seem to have a bad attitude towards their customers. Too bad, guess it's the customers fault they have to work. Food orders are never right. If you take it back, they re-do it but have an attitude about it and usually toss it back at you. Not a very clean atmosphere. Don't eat there anymore!    [12 Nov 2006 19:04:11]

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Recommended Dishes: NONE

     ­Matty, Rio Rancho   

What a dump!
Do they train their employees to be rude and incompentent? My order is never correct, no receipt, no napkins, and an attitude that all but says F off! Where the heck is the manager?????    [10 Aug 2007 19:00:00]

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Recommended Dishes: You're kidding, right?

     ­Marie, Rio Rancho   

I'm Puzzled
I have only used to drive-up window, so I can't speak to the sit down situation. I eat there at least once a week and I have never encountered a rude employee, an incorrect order or problems with the condition of the    [02 Nov 2007 02:22:41]

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     ­aranman