Not Great
The drinks were OK, the patio was nice, but the food was just not very inspiring. Stop by before a movie for a drink but move on if you want to eat.    [17 Oct 2005 01:05:51]

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     ­D. Braumberg, lyndhurst, oh   

sensational
lopez has for over 25 years been the premier southwestern/mexican food place in all of cleveland. it started with rick bayless (food network), and it remains the very best in all of cleveland    [11 Oct 2006 15:41:20]

Food:    Service:    Ambiance:    Overall: 
Recommended Dishes: fish, bison, tequila, and the desserts

     ­eric   

this place is a joke
i went here and dropped $50 for two on what amounted to barely above cafeteria food. the sauces were overcooked, the meats not fresh, and i felt absolutely nickled and dimed at this place. go ANYWHERE else on the strip and get a great meal! even the sangria was wrong!    [01 Jan 2007 19:30:33]

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     ­julie p   

Horrible Customer Service
At Lopez, the customer is wrong when the management makes a mistake. There was a printing error on the menu that caused me to order something that I found I didn't want when it was brought out. I pointed out the error to my server and asked to make an alternative order. She refused, saying that I couldn't just decide I didn't want what I ordered (regardless of the misrepresentation in the menu) and indignantly flounced off to get the manager.

The manager apologized noting the printing error and agreed that I should reorder. Due to the fact that my server was suffering trauma from politely being told that I didn't want the misadvertised menu item she was unable to return to complete our order until after she "calmed down". I requested a new server rather than wait. The new server brought out the order I'd returned bagged to go as a "gift" from the manager. While I didn't want it, I graciously offered thanks for the gesture.

Upon completing our meal and requesting a check for the 6 appetizers that we shared, I discovered that the manager had discounted his "gift" 50% and added it to our $50.00 appetizer bill ($2.50). Now why would this manager choose to insult and further erode my dining experience to gain $2.50??? Horrible!!!    [02 Sep 2007 17:44:28]

Food: -   Service:    Ambiance: -   Overall: 

     ­brenda   mcintoshbj at aol dot com

We enjoy this local restaurant
Good food--they have a burger made with Kobe beef that is wonderful. Our waitress was very attentive to our group. Will go back again soon.    [21 Jan 2008 14:17:56]

Food:    Service:    Ambiance:    Overall: 
Recommended Dishes: Kobe Beef Burger--approx. $14

     ­Anonymous