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INDIAN / PAKISTANI

Saffron Patch


20600 Chagrin Blvd - map
Shaker Heights, OH 44122-5327
216.295.0400

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Food****
Service**
Ambiance*
Overall**



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cash


Top: United States: OH: Shaker Heights



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What happened to Saffron Patch???
For the last 7 years my husband and I have made SP our restaurant of choice to celebrate minor and major milestones in our lives. It was always a highly pleasureable experience, and we always left there boosting about the food and the service.
The last three times we have been there, the experience have been very dissapointing.. The wait staff seems like they have been forced to be there against their will, and you can barely get their attention. The last time we were there we waited 45 minutes from the time we ordered till we got our food. No one bothered to come to our table to check on us, or offer us more drinks. I had to catch one of the buzzers, as she was flying by, to ask if she would kindly just bring us a pitcher of water so we could just help ourselves.
Repeatedly throughout our visit there, the dishwasher came out into the dining room with his blue rubber apron and absolutely filthy clothes. Now, both my husband and I have worked as Restaurant staff, so we know what goes on in a restaurant. But when you are there as a guest you would rather not see what the food might look like after it has been disposed of. Isn't that part of the reason you go out to eat? The breaking point for me (and what made me take the time to write this review) was when one of the chefs came out into the dining room, grabbed his apron and rubbed it in his sweatty face. Talk about a turn-off! Before we left we had to ask the waitress if the restaurant has changed owners, because going there now can't be compared to what it was a few years ago. She informed us it was still under the same ownership.
Obviously, the food was always the main attraction. And although it hasn't really changed, it doesn't taste as good after you see sweat dripping from the chef's forehead...
So, I'm asking; what happened???? Can somebody tell me?    [14 Sep 2007 12:52:39]

Food: ****   Service: **   Ambiance: *   Overall: **
Recommended Dishes: Chicken Tikka Masala

     ­SMO, Aurora, Ohio   


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