Soon To Be Out of Business.
Great place to watch the flies buzz if you are not especially hungry. Slow to bring menus,slow to bring drinks, the food...who knows. The place was less than half occupancy & we waited for 30 minutes,no food. Watched two other groups leave because of service. Couple who had food said they waited nearly an hour! 30 minutes and our food was not on grill yet. I brought this to staffs attention and got a shrug. Stay away.    [07 Jul 2002 22:56:37]

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     ­richard   bratt259 at msn dot com

Horrible Service.
Penny's Dinner has absolutely the worst service I've ever seen. It took forever to get a cup of coffee. we were told they were out of "nearly everything". I had to request silverware twice. The waitress had a terrible attitude problem. The food when it finally arrived was cold. It should not take an hour to get 4 burgers, 5 cups of coffe and an order of scrambled eggs. The waitress spent considerable time on the phone.
As if the food and service weren't bad enough, the staff was so unfriendly that it makes me ashamed that they are Texans.    [29 Dec 2003 08:09:23]

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     ­Mike Kirby, Houston, texas   

Disappointed
I thought part of the reason to have a penny's diner in Alpine TX., was initially for the Union Pacific Railroad Employees? To my surprise when I saw you're new menu, first I noticed the drastic price increase then the local Police Officers get a 10% discount and railroaders don't. Not to mention the service! I really don't know if you know have knowledge of our called on duty process, just in case you don't, let me enlighten you. Us Railroad employees receive a 1-1/2 hour call upon which most of us the ones that have shared our concerns about Penny's Diner take about 30 to 40 minutes to prepare for work included shower, shave, pack and getting dressed, it also takes approximately 20 mins. to get from the hotel to the train terminal or on duty location. That leaves approximately 30 minutes to eat that's if the food is ready. There is only waitress per shift sometimes one waitress that does the waitressing and cooking, so you can imagine if 2 or 3 customers show up to eat, heaven forbid a class of school goers from the nearby college decide to go have a float or burger. We railroaders most of the time have to serve our own coffee sometimes sodas. The waitresses would rather handle the excess work "I can't survive on the wages we get if they hire another waitress we have to share the tips and it's bad enough as it is".    [12 Mar 2004 12:08:38]

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     ­Anonymous   

Bring a Fly Swatter.
We have eaten at this place twice there will not be a third visit. Both times the service was slow and they were out of what we ordered. Also flies everywhere. I have been on picnics that had fewer pests! The windows were greasy and the seats were covered in crumbs. It's a great location but that's the high point. This place needs new owners and management!    [10 Jun 2004 21:22:00]

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     ­Anonymous, Kingwood, TX