Unbelievable
The limo service offered from the Westin was a real treat, but then arriving at the Palisades was a thrill, as we drove up to a beautiful building.
The ambiance was incredible, as we were out for a romantic evening. It was every bit romance, yet not at all stuffy!
Our waitress was wonderful, completely knowledgable, as well as helpful.
The food was wonderful as well! I recommend the Filet Mignon with Prawns, if you like a steak that simply melts in your mouth! And shrimp, that is large and seasoned perfectly!
Everything was incredibly perfect, right down to the breads! The only thing was that it left you wanting more, but that would have been impossible since we were absolutely stuffed! But we took the dessert to go, since there was no way we could eat another bite, and had no will power to resist!
It's a definite must when visiting Seattle. I can't wait to go back and try something else from their extensive menu! Not to mention, we were treated like royalty, yet it was reasonable.
Thanks Palisades for an incredible night!    [26 Jan 2004 14:27:17]

Food:    Service:    Ambiance:    Overall: 
Recommended Dishes: Filet Mignon & Prawns

     ­Anonymous   

This is the restaurant of choice in Seattle for every special occasion. The view is spectacular, the ambiance the finest in town, the food consistently prepared to perfection.
I order the crab cakes for an appetiser and the pupu platter for my dinner ordering a small caesar salad on the side. Everyone always wishes they were having what I'm having. When king crab legs are featured on the menu, forget your old favorites and go for it. Their plank presentation will amaze and delight you.    [01 Jul 2004 15:02:04]

Food: -   Service:    Ambiance:    Overall: 
Recommended Dishes: Crab Cakes

     ­Anonymous   

Collapsing Infrastructure
Been to Palisade many times over the years. Sometimes service can be hit or miss. Last night (7/11/07) was most assuredly a miss. Took fiancé for her b’day @ 7pm and low and behold no a/c in the place. Outside temp 90+ F. Inside was approx 82F. Did not give much thought to the heat as we entered as you cannot really expect the entryway to be that cool given the outside temp. Once seated, it became apparent that the AC was non existent. I inquired to our waiter about the AC and he claimed he did not know there was a problem. This was definitely going to require some tequila as I am not fond of being played for a fool. We ordered, food was good, that is never really a problem at Palisade. I spoke with a busser on the way to the restroom and made the same inquiry about the situation and the reply was that they were not aware of the problem. Hmm let’s see, employees working in an establishment that is consistently 68F every day of the year and the do not even perceive a problem. I am not a too understanding of employee ignorance so I am a tad bewildered at this point. Upon exiting the restroom, I asked the hostess why am I feeling like I am having stroke or hot flashes. At this point, I am feeling restored in humanity as she informed me the AC had not been working ALL day. Although pleasant, she did seem like she was being asked this all evening and offered to get the manager. My reply was no need and that I could write the owner at a later date. The manager did come to the table and make apologies and asked for some “human understanding”. I smiled without comment and we continued to finish dinner. Looking around the room I could see many people fanning themselves as the beaded perspiration was flowing to the skin surface. It was a lost cause of an evening. What is so dismal about this situation was that at no time did staff offer to explain the situation PRIOR to seating anyone. Additionally, it is clear that the manager is not really one to provide leadership to her staff. A minimally skilled Red Robin manager would have gathered the staff or posted an FYI on how to respond to the situation. As a side note, I took a client to lunch one Saturday at Maggie’s Bluff (the burger place adjacent to Palisade and owned by the same company). At that occasion, we were seated in a booth that was under some pipes being snaked out by a plumber while we were eating. Not only was the noise horrendous but the thought of plumbing activities overhead was unappetizing. Guess what? The SAME Palisade manager came down to see what all the customer complaining was about. I have serious doubts as to this woman’s skill-set in managing difficult circumstances. Well, at least she may have a shot in local politics.    [13 Jul 2007 22:14:56]

Food:    Service:    Ambiance:    Overall: 
Recommended Dishes: none

     ­patrickgerard, seattle   patgerardmurray at yahoo dot com